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Emotional Intelligence and Work Performance
A 2010 study by Virginia Commonwealth University suggests that emotional intelligence is a strong indicator of an employee’s job performance. What does this mean for human resources? Emotional...
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Is Emotional Intelligence (EQ) Real?
There’s no doubt that executives are talking about emotional intelligence (EQ). A quick Google search will turn up hundreds of articles and posts about the subject. Some tout that emotional...
View ArticleUnleashing Creativity to Boost Performance and Engagement
This is a story about finding creativity in something that normally does not come across as imaginative nor inventive: templates. The story starts almost 20 years ago, when a trio of Israeli...
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Not All Micro-Learning is Created Equal
Einstein once said that any idea “should be as simple as possible—and no more.” He realized that simplicity was a good thing, but like any good thing, there can sometimes be too much of it. The same...
View ArticleWhy Performance Reviews Call for Formal Feedback
Employee feedback is a widely recognized way for managers to develop their direct reports, and no event provides a better opportunity for candid feedback than performance reviews. Giving your managers...
View ArticleHow to Communicate With Any Personality Type
Everyone exists somewhere on the continuum from introvert to extrovert. That’s a good thing because both the quiet, introspective introvert and the outgoing, assertive extrovert have their place to...
View ArticleIs Your Training Medieval? Make It Modern with Social Learning
Every few decades, there is a shift in the ways in which people get their information. Printing presses made leaflets and newsletters easy to produce. Journalist networks gave rise to the morning...
View ArticlePractical Tools to Enhance Training Reinforcement
There’s an old saying that says, “Knowing is half the battle.” That’s true, and a good reminder of the importance of learning. Still, it leaves one wondering “What’s the other half?” Answering that...
View ArticleLeaders vs. Managers: Two Kinds of Training in Motivating Others
A leader not only brings a vision to their team, but motivates them to make their vision a reality. Contrast that picture with what we typically think when we hear the word “manager.” A manager has...
View ArticleTracking the Elusive Compliance Beast
No matter the size of your company, there are going to be laws and regulations that mandate certain kinds of training. Companies have to stay in strict compliance with these mandates, or else face...
View Article7 Secrets for Setting and Communicating Priorities
If you’ve ever stayed to finish a report instead of heading off to lunch, gone for a morning run instead of grabbing an extra 20 minutes in bed, or sat through a kid’s school play, you’re familiar with...
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The Complex Levels of Content Curation and Vetting
In training and development, content is important. But finding (or creating) quality content is only the first step in the process of building a training library. Content curation (including content...
View Article6 Tips for Identifying Potential High-Performance Employees
All organizations want to identify, develop, and deploy their high-performance employees. And no wonder: The top 5% of a company’s employees account for a full quarter (26%, according to ERE Media) of...
View ArticleSqueezing More Out of Sales With Three Simple Words
If you’re a salesperson, your customers will always be asking you for “stuff.” Maybe they want a new feature, or better delivery time, or a customized product. As sellers, we are conditioned to say...
View ArticleThe Secret to Managing Enterprise Accounts
Today, selling requires more than charisma and a handful of closing techniques. Customers are coming armed with more information, and are constantly on guard against “being sold to.” This represents a...
View Article7 Steps for Developing High-Potential Employees
High-performing employees are the backbone of any organization. The old saying is true: Roughly 80 percent of the growth of any organization is achieved by 20 percent of its workforce. But...
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The Cost of an Ineffective Training Program
According to a study by the Society for Human Resources Management (SHRM), the average cost of losing an employee is six months of their base salary. The average employee salary is $53,000, so the...
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Driving Performance Improvement Through Short-form Video Training
Organizations understand the need to train their employees, but there are a number of common challenges in designing the right training program. Two of the biggest issues are reinforcing formal...
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4 Best Practices for Keeping an Organized eLearning Video Library
It’s March! Winter is almost over and it’s time for Spring cleaning. I’m not talking about your closet; I’m talking about your video library. When was the last time you reviewed what was in there? When...
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Fresh Content Matters, Here’s Why
Life is full of expiration dates including your food, household products, and believe it or not, even your training content. When something needs to be replaced, you don’t wait until it’s completely...
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